Friday, August 27, 2010

Gmail: The Bug That Turned Email into Spam is fixed!

Google has fixed a bug with Gmail. The bug caused some of its accounts to repeatedly send email messages over and over.

The bug affected less than 2.5 percent of the Gmail users. It involved odd behavior including the repeated messages. 
The bug was resolved Thursday night, according to Google's Google Apps dashboard.

"The problem with Google Mail should be resolved," Google's tech support staff wrote. "We apologize for the inconvenience and thank you for your patience and continued support. Please rest assured that system reliability is a top priority at Google, and we are making continuous improvements to make our systems better."

MrEvan, a Google employee, also added his own apologies. "Thank you again for the patience you have shown, and sincerest apologies for the inconvenience this has caused you," he wrote. "I too have friends and professional contacts and absolutely understand the value of those relationships and how it could be very frustrating to have bothered some of those folks unintentionally. While I can't take the messages back with some sort of magical Undo Send, I totally sympathize with your situation. Please understand that the Gmail Team has worked tirelessly to investigate this issue and get it solved for you. Your reports were very helpful in our investigation."
At a press conference announcing the integration of Google Voice and Gmail this week, Google executives were asked about the number of Gmail users. Executives declined to provide an exact number, although comScore numbers cited by The Wall Street Journal put the number at over 160 million, putting the maximum number of users affected by the bug at about 4 million users.

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